iPad Recovery Mode

If you can‘t update or restore your iPad

In these situations, you might need to use recovery mode to restore your device:

• Your device or says it's in recovery mode.
• You see the connect to iTunes screen.

Put your device in recovery mode and set it up again.

1. Make sure that you're using the latest version of iTunes.
2. If iTunes is already open, close it. Connect your device to your computer and open iTunes.
3. While your device is connected, force restart it with these steps:
   • Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
      
4. Locate your device on your computer. When you see the option to Restore or Update, choose Restore.

   

5. After the Restore completes, set up your device.