How do I file a Logitech Warranty Claim?

The Logitech cases and crayons for education have a 3-year and 1-year limited hardware warranty. You will need the serial number for the case and crayon, which can be found on the back of the case under the flap and on the crayon the top numbers and letters near the tip. 

• Click here to file a claim directly with Logitech Education Support

On the support form for product type select Education - Tablet Solution and for the product select:

• if your case has a trackpad for the A16 or 10th generation iPad Rugged Combo 4 Touch OR
• Crayon USB-C for Education

Device Serial Number Location

On crayon - top set of numbers and letter near tip

On case - under flap, the set of numbers and letters following S/N