iPad Wi-Fi Troubleshooting

Follow these troubleshooting instructions if you are having trouble connecting to your home Wi-Fi Network

Please ensure that "Airplane Mode" is off and that the Wi-Fi is toggled on in the iPad settings. Follow these steps below to troubleshoot your Wi-Fi. Before you begin, please ensure you have a stable internet connection on other devices connected to your Wi-Fi network. If other devices are experiencing connectivity issues, skip to step 3.

Step 1 - Force Restart your iPad

Force restart iPad

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Step 2 - Forget your Network

1. Go to Settings  > Wi-Fi.
   1. Tap the circled "i" right next to your home Wi-Fi name.
   2. Choose "Forget This Network".
2. Go to Settings  > Safari.
   1. Scroll down to Advanced > Website Data & tap on Remove All Website Data.
3. Connect to your home Wi-Fi as your first time connecting to it.
4. In Safari navigate to belenjesuit.org
5. If the Belen Jesuit website shows up, your Wi-Fi is working!